Case study · Mining & materials

TN Ceramics: safety, quality, environment and risk on one platform

A specialist ceramics supplier to major Southern African mining companies adopted XGRC® to strengthen governance, compliance, and operational oversight.

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30% fewer safety incidents with a 50% increase in proactive near-miss reporting
40% fewer product non-conformances and ISO 9001 certification achieved
40% fewer high-priority enterprise risks through proactive mitigation
70% less time on compliance reporting with 100% compliance in environmental monitoring and reporting, and 15% lower energy use

About TN Ceramics

Founded in 1998, TN Ceramics manufactures fire-assay crucibles, cupels and fluxes for major mining companies across Southern Africa, serving the gold and platinum sectors. Its annual output exceeds 2 million units.

The challenge

  • Fragmented, manual data management processes
  • Difficulty tracking safety incidents, quality issues and environmental metrics in real time
  • Complex and time-consuming audit and compliance reporting
  • Inefficient management of product quality assurance and ISO 9001 compliance
  • Little visibility of enterprise-wide risks

The solution

TN Ceramics implemented SHEQX®, ENVIRX®, ERM and an ISO 9001 quality management system on the XGRC® platform, with implementation by GRC Link. The platform brings safety incident management, environmental compliance, enterprise risk oversight and quality control into one system.

  • One cloud-based system for safety, health, environment, risk and quality
  • Real-time incident reporting through the mobile apps
  • Automated audit, inspection and quality assurance management
  • Environmental monitoring and compliance reporting
  • Enterprise risk management with live risk registers
  • An integrated ISO 9001 quality management module
"Implementing XGRC solutions with GRC Link transformed our approach. We now manage compliance and quality proactively, enhancing our operational excellence significantly."
Herford Dennis, Managing Director, TN Ceramics

What's next

TN Ceramics plans to expand its use of XGRC®, adding predictive analytics and further sustainability modules, with GRC Link continuing to support its ISO 9001 quality objectives.

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