Legal Hub.
All legal terms, contractual addenda, operational policies, and customer transparency documents that support the delivery of XGRC® Software.
Binding customer documents.
These documents are incorporated by reference into the XGRC® SaaS Agreement. By signing the Proposal & Order Form, the customer confirms it has reviewed and accepts these documents.
Data Processing Addendum
This Data Processing Addendum is incorporated into the XGRC® SaaS Agreement by reference. It governs all processing of Personal Information by Strategix in connection with the XGRC® platform service.
Read Data Processing Addendum → XGRC-AUP-002Acceptable Use Policy
This Acceptable Use Policy ("AUP") is incorporated into the XGRC® SaaS Agreement by reference. It governs permitted and prohibited use of the XGRC® platform by the Customer and its Authorised Users.
Read Acceptable Use Policy → XGRC-SUP-002Support Policy
This Support Policy is incorporated into the XGRC® SaaS Agreement by reference. It describes how Customers request support and how Strategix classifies and responds to support issues.
Read Support Policy →End User Licence Agreement.
Accepted individually by every Authorised User the first time they log in to the XGRC® platform, alongside (not instead of) the agreements already in force between Strategix and their organisation.
Website & privacy policies.
Informational notices governing use of the XGRC® website and how we handle personal information.
Privacy Policy
This Privacy Policy explains how Strategix Application Solutions (Pty) Ltd collects, uses, stores, and protects personal information through its website, sales processes, and platform-related interactions.
Read Privacy Policy →Cookie Policy
Cookie Policy for XGRC® Software.
Read Cookie Policy →Website Terms of Use
Website Terms of Use for XGRC® Software.
Read Website Terms of Use →Privacy Requests
If you wish to exercise your rights under applicable data protection law — including requesting access to, correction of, or deletion of personal information held about you — please submit your request in writing to the Information Officer at the contact details below.
Read Privacy Requests → Section 51 of PAIAPAIA Manual
Prepared in terms of section 51 of the Promotion of Access to Information Act No. 2 of 2000 ("PAIA"), as amended. This manual explains what records Strategix Application Solutions (Pty) Ltd holds, how to request access to them, and how personal information is processed in connection with the XGRC® platform.
Read PAIA Manual →How our contracts fit together.
Contract Framework
A plain-language map of how the XGRC® customer journey, contract documents and renewal terms fit together, from first contact to renewal or termination.
Read Contract Framework → TrustTrust Centre
Security, hosting, subprocessors, and data protection information for procurement due diligence.
Visit Trust Centre →