Background
Since September 2019, SERVEST has leveraged the XGRC Software solutions SHEQX® and ENVIRX to enhance their operations, focusing on Health, Safety, Environment, Risk and Quality (HSERQ) management. SERVEST, one of the leaders in integrated facilities management, has been committed to achieving excellence in operational standards and has been certified for ISO 9001, 14001, and 45001 (new certificates received on the 29th of October 2024). This case study showcases how the partnership between SERVEST and XGRC Software has contributed to maintaining and exceeding compliance standards in these areas.
Challenges and objectives
Since September 2019, SERVEST has leveraged the XGRC Software solutions SHEQX® and ENVIRX to enhance their operations, focusing on Health, Safety, Environment, Risk and Quality (HSERQ) management. SERVEST, one of the leaders in integrated facilities management, has been committed to achieving excellence in operational standards and has been certified for ISO 9001, 14001, and 45001 (new certificates received on the 29th of October 2024). This case study showcases how the partnership between SERVEST and XGRC Software has contributed to maintaining and exceeding compliance standards in these areas.
The Journey
To address these needs, XGRC Software’s SHEQX® and ENVIRX solutions were implemented to help SERVEST manage incidents, inspections, audits, and environmental monitoring more effectively. SHEQX® provided an integrated platform that ensured compliance with ISO 9001, 14001, and 45001 standards by automating workflows and offering robust tracking and reporting tools. ENVIRX extended these capabilities into environmental data, enabling SERVEST to track metrics in real-time and comply more easily with environmental regulations.
With SHEQX®, SERVEST was able to digitize their SHEQ processes, significantly reducing the administrative burden on their teams. The automation of incident reporting, risk assessments, and audit management has empowered SERVEST colleagues to focus more on strategic initiatives rather than manual tasks. The implementation of ENVIRX has enabled SERVEST to manage their environmental data efficiently, ensuring they meet and exceed regulatory requirements while minimising their environmental impact.
Results
The implementation of XGRC SHEQX® and ENVIRX has led to significant improvements in SERVEST’s compliance posture. SERVEST was able to optimise their operational processes, minimise manual data entry errors, and ensure that key compliance indicators were monitored continuously and reported accurately. This approach has not only supported SERVEST’s existing ISO certifications but also driven improvements in health, safety, and environmental standards.
Looking forward
SERVEST continues to expand its use of XGRC tools to stay ahead in the rapidly evolving compliance landscape. Leveraging SHEQX® and ENVIRX, SERVEST remains confident in their ability to not only maintain their ISO 9001, 14001, and 45001 certifications but also to exceed industry expectations in health, safety, and environmental management. The continued partnership with XGRC Software will enable SERVEST to further embed a culture of continuous improvement and proactive risk management, setting new benchmarks for excellence in facilities management.
