According to the Occupational Health and Safety Act, companies are accountable to report and investigate incidents when these occur and result in death, serious injury, illness and disability.

All incidents should immediately be reported to the provincial director within a week, via any means, including the submission of online forms. Filing incident reports used to be a tedious task. Today, this process is more reliable and faster with the implementation of SHEQ management systems that include incident reporting functionality.

With an integrated automated SHEQ software, staff can report incidents immediately at the scene or as soon as the incident has been stabilised. The report can be forwarded from desktop or via connected mobile devices, using an Internet connection.

Furthermore, staff can immediately capture record details about the incident. All data related to incident reporting must be easy to introduce and share, and easily accessible when needed.

This is important since all record of any incidents that required medical treatment or first aid must be kept for a minimum of three years and be accessible for further investigation.

SHEQX’s solution transforms your company’s data into rich visuals for you to collect and organise, so you can focus on what matters to you. Stay in the know, spot trends as they happen and push your business further.

The faster the incident is reported, the soonest the investigation can begin. The investigation should start within seven days of the incident and be completed as soon as is reasonably and practically possible.

If contracted workers were involved, the investigation should be completed within the contracted period. After that, the health and safety committee must be given access to the report for the examination.

A member of the company’s health and safety committee or a health and safety representative of the company usually performs the investigation. However, any staff member specifically appointed by the employer can conduct the investigation.

Reporting incidents should be handled with appropriate care and responsibility. Registering and maintaining truthful incident details as soonest as possible prevents inaccuracies and makes the process and the ensuing investigation easier to handle.

By investing in an integrated SHEQ management system, organisations can significantly improve their incident management response and the investigative actions required afterwards.

Manage incidents from identification and investigation to action management and closure with our SHEQX (Safety, Health, Environment and Quality) solution, part of the XGRC product range, an integrated management system that aggregates SHEQ data in a single, auditable database, to manage analysis and reporting effectively.