A vital part of quality management, quality assurance helps businesses maintain consistent product and service quality.

Effective quality-management systems can prevent defects, recalls and customer complaints, maintaining the good reputation of an organisation, and also lowering costs. Such systems include quality planning, assurance, control and improvements.

While quality assurance and quality control are often used interchangeably, each refers to a different aspect of quality management. Quality control focuses in particular on quality detection such as testing products in a laboratory environment. Quality assurance aims to fulfil quality expectations and ensure production lines run with minimum or no quality faults.

According to the World Health Organisation (WHO), quality assurance includes systems for documentation, standard operating procedures, quality control samples and external quality assessment schemes.

Although each organisation activating in its industry has specific requirements and challenges regarding quality assurance, a universal and internationally recognised standard for quality management like ISO 9001:2015 aims to unify and address these quality concerns.

SHEQX’s solution transforms your company’s data into rich visuals for you to collect and organise, so you can focus on what matters to you. Stay in the know, spot trends as they happen and push your business further.

Assuring good quality requires preventative measures, inspections and test plans, tracking tools and methods, as well as employee training in quality, health and safety. Clear communication across the board helps ensure better prevention of incidents and quality defects.

Quality management systems provide assessments and assist with legal compliance with quality management standards, and quality assurance planning and procedures.

Looking for an effective safety, health, environment, and quality (SHEQ) management solution that will assist your business to drive compliance with international standards?

Our SHEQX (Safety, Health, Environment and Quality) management solution, part of the XGRC product range, is an integrated management system that aggregates SHEQ data in a single, auditable database. It manages analysis and reporting effectively, ensuring effective compliance and a robust approach to corporate sustainability.

SHEQX suite of modules assists in driving compliance with international standards and guidelines, e.g. ISO 9001, ISO 14001, OHSAS 18001 and more.